Privacy Policy

1. Data controller

The controller of personal data is Lumi Zone, based in Gogolin, Poland. For any privacy-related matters you can contact us at contact@lumizone.pl.

We process personal data in line with applicable law, including the GDPR, and apply organisational and technical safeguards appropriate to the nature of the processed information.

2. What data we process

• data submitted through contact forms and commercial inquiries, including name, email, phone number and message content
• data required to deliver services, implementations, consulting work and project communication
• basic technical and analytical data related to website usage, such as IP address, browser type and diagnostic information

3. Purposes and legal bases

• handling inquiries, offers and service delivery on the basis of pre-contractual actions or contract performance
• business communication, after-sales support and service security under legitimate interest where applicable
• newsletter or marketing communication only when there is an appropriate legal basis, including consent where required

4. User rights

• the right to access, rectify, erase or restrict processing of personal data
• the right to object and, where applicable, the right to data portability
• the right to withdraw consent at any time if processing is based on consent
• the right to lodge a complaint with the competent supervisory authority